Call Agents

Job Ref: HW-CSAC

Industry Sector: Contact Centre

Location: Craigavon

Type: Temporary

Salary: £7.20 - £8.69 After 12 weeks

Contact: Contact Us

Job Description

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Our client, based in Craigavon is looking for full time Call Agents.

The main responsibilities will be to promote an excellent customer service.

 The ideal candidate will:

 Have previous call handling experience

 Have excellent communication skills and telephone manner

 Be conscientious with a good attention to detail

 Be punctual, reliable and committed to the role long term

 Be a good team player with a positive attitude

 Be flexible with working hours

 Experience required:

  Essential to have Grade C or above in GCSE English and Maths or the equivalent.

 Previous Call handling experience in a relevant environment

 Customer Service experience

 Ability to meet set performance targets.

 Working knowledge of MS Office, email and internet.

Driving licence

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